Bluetooth headphones do not play sound from a laptop. Not showing up in Windows playback devices

When I connect my headphones to a Windows 10 computer, they don't show up in playback devices for some reason. All audio content is played through the speakers, and the computer does not even register the headphones.

The problem is quite common in all versions of Windows, and mostly easy to fix. First, make sure they are in working order by connecting to another device.

Reasons why headphones do not appear in playback devices

Windows 10 does not see the headphones for several reasons, or they are faulty or simply deactivated.

Headphones are disabled by default. You need to go to the settings and check if they are displayed in disabled devices.

Realtek HD Audio problems. This sound manager may be the culprit. You can fix the problem by removing it.

Outdated drivers. They are the cause of many problems. If the headphones are not displayed, then you should update them.

What to do if the headphones on the laptop do not work

If the headphones on the laptop do not work, this can signal both technical breakdowns and an incorrectly selected mode work. Most often, a breakdown occurs due to clogged inputs on the computer, as well as due to a system failure. However, the cause of the headphone malfunction may be the selected inappropriate Windows 7, 8,10 settings. Why the laptop does not see the headphones, is it possible to deal with the problem on your own, when it is advisable to contact the master - the answers to these questions are presented below.

Activation by default

It is possible that Windows automatically disabled the audio output for headphones, as it often considers them unnecessary and does not install default.

Right-click on the volume icon located in the notification area and open "Playback devices". You can also enter these settings through the "Control Panel" by setting the view to large icons and clicking on the "Sound" section.

Right-click in the center of the window and check the boxes next to the two options: show disconnected / disconnected devices. After that, the headphones should be displayed in the window.

Double-click on the headphones that appear and click the "Default" button. This setting will switch the sound to them as soon as they are connected.

Connecting headphones

Let's start with a simple one - connection. Modern PC headphones usually come with a microphone, so they have two connectors, mostly green and pink. So, we connect the headset: first, the headphone jack, which is either painted green or has a headphone icon. After that, the microphone jack is either pink or has a corresponding icon next to it. There is also a third option, when the connector is combined, in which case it is still simpler and does not require additional steps. Be sure to check the microphone after connecting.

Uninstalling the Realtek HD Audio Manager

If the headphones are not displayed in the audio devices, try uninstalling the Realtek HD Audio Manager. Despite the fact that the program is very easy to use, it sometimes causes problems. If, after uninstalling, the sound starts playing, try installing the dispatcher again and check their performance.

Type "Control Panel" in the Windows search box and navigate to the result.

Switch the view mode to "Categories" and select "Programs".

Locate Realtek HD Audio Driver and right-click on it and choose Uninstall. Follow the instructions to uninstall it.

After the process is complete, restart your computer and check if the headphones are displayed in the playback devices. If successful, try reinstalling the program again.

Headphones do not work in the phone or in the player

Imagine that you have inserted headphones into the jack on the phone or player? but the following happens:

  • Strange extraneous noise, rustling, crackling occurs when playing the file.
  • In order for the sound to be normal, you have to keep your hand near the jack at all times.
  • Only one earphone can work, and the second one works intermittently.

If you're experiencing any of the problems described, then it's 99% certain that the problem lies with the headphones themselves. To make sure of this, connect them to any other sound source (phone, TV, computer, etc.). If there is no noise in this case, then yes, it's the headphones. What to do? If the headphones are relatively new and have a warranty, go to the store and demand a replacement - you have every right to do so. If there is no guarantee, then the choice is small - either we solder the existing headphones from a specialist (and the problem is probably in the plug or wire), or we buy new ones. It all depends on the cost of repairs, well, attachment to the device itself. By the way, you can solder the wires with the plug yourself, fortunately, there are a lot of schemes for this on the Internet.

If after connecting the headphones to another device, the sound in them is restored, then the problem is in the phone (or player), namely:

  • The headphone jack may have been damaged. This happened, probably due to mechanical damage.
  • Contacts may have oxidized inside the device case, or a short circuit may have occurred.
  • There may be a problem with the device board. You can't do without opening and analyzing the phone.
  • Finally, the problem may be related to the software of the gadget, that is, to its firmware.

What to do? To begin with, we try to restart your device and if this does not help, then we reflash it. Also put the device on charge - oddly enough, but it can work. In case nothing helps, contact the service center to test the device for problems.

Changing the microphone settings

After installing a microphone or a webcam (with a built-in microphone), it may be difficult to select this equipment by default. By changing some of the microphone settings, you can restore the sound in the headphones.

Right-click on the volume icon in the notification area and go to "Playback Devices" or open this window through the Control Panel (view mode: large / small icons) - Sound.

Then right-click in the middle of the window and enable the display of disconnected and disconnected devices by checking the checkboxes against them.

Right-click on the newly appeared "Stereo Mixer" entry to display the context menu and select "Enable".

Click on Properties and go to the Listen tab.

Check the box next to "Listen to this device". Then, in the "Play..." drop-down menu, select the second option "Speakers (Realtek High Definition Audio)" and click on OK to save the changes. Check if there is sound.

Checking and updating the drivers

If no sound problems are found, and the system is still silent, you need to check the drivers. Most likely, if you have Windows 8 or 10, the system independently rolled up an updated version of the software, but it did not fit. If you are working with Win 7 OS, most likely there was a critical system error affecting the audio driver.

In any case, we need to enter the "Device Manager". In Windows 7, to do this, click on the "Start" button, and then "Control Panel > Sound, video and gaming devices. In Windows 8 and 10, "Device Manager" is easiest to find by searching, and selecting a section is the same. In it, you need to pay attention to whether the driver is installed. Everything is simple here: if the name of the device is highlighted with a yellow exclamation mark or has the signature “Device with High Definition Audio support”, then no drivers were found at all, or the system did not recognize the audio card and installed what it was on it.

To find a suitable driver, you need to go to any Internet search engine and write the model name of your laptop or motherboard and then write Support or Driver. Most likely, this will be enough, but if you didn’t find what you were looking for right away, you can go to the website of the manufacturer of the laptop or motherboard.

Drivers usually have an.exe extension, so they are installed as a normal program, after which the system should be rebooted.

Important. If you couldn't find drivers for version 8 or 10 of the operating system, it's okay. Download software under Windows 7, install in compatibility mode and enjoy. The main thing is to match the bit depth (x64 or x86).

In addition to driver malfunctions, there may be no sound due to the sound card being disabled in the BIOS or, for example, the Windows Audio service turned off, which can be enabled through the "Administration" section.

Updating the sound driver

If none of the above methods work, try uninstalling the current driver and replacing it with a new one.

Open the system search bar, type "Device Manager" and click on the result.

Expand Sound, Game and Video Controllers. Right-click on the audio hardware to open the context menu and go to "Update Drivers". Select the option to automatically search for updated drivers.

How sound output works on a Windows computer

At the very beginning, I want to explain how the sound interface works on a computer, so that you understand what we will talk about next.

The computer sees any device that is capable of reproducing sound separately from others. If a typical computer has only one sound card, whether built-in or separate, then in some cases there can be many more of these devices.

In order to allow a person to control these devices, as well as to automate sound playback in general, Windows computers have a special item in the sound output settings called “default device”.

How to get to the control panel of audio devices in Windows

In the lower right corner of the screen, find the clock, to the left of it there will be the “Speaker” icon, right-click on it.

In the pop-up menu, select the "Sounds" item and click on it with the left mouse button.

You have reached the menu for controlling audio devices in Windows. For the purposes of this article, we are only interested in the Playback tab.

What does "default device" mean?

This menu item shows us which device is currently responsible for sound output or sound recording.

For example, if your computer has many audio devices installed, then this setting will show which device is currently playing sound.

Default sound output device in general

Imagine that you have only one sound reproducing device in your computer - a sound card built into the motherboard.

There will be only one in the list and, of course, it will be the default device and you will not experience any problems.

However, if you connect USB headphones or a USB speaker to this computer, then 2 devices will appear in the list.

If you connect a monitor with built-in speakers to your computer, there will be 3 devices and this list can go on for a very long time.

Therefore, it is important to understand how to adjust and configure Windows so that you can listen to sound through the device you need.

Select the default audio device

Let's say you have one sound card and you connected a monitor with speakers, while you already have good speakers that are connected to the sound card.

Of course, the sound quality of individual speakers will be better than those built into the monitor, so in order for sound to be output from individual speakers, we need to select the sound card as the default playback device.

After we have selected the sound card as the default device, all sound from the computer will be output through it.

Selecting a sound playback device in the application

Let's go back to our situation when we have 2 sound playback devices: speakers built into the monitor and a separate sound card.

Let's say you have installed a voice communication application. I'll use the Discord app as an example.

In the settings of all such applications there is an item that allows you to select the audio and recording devices that will be used when this application is active, regardless of which device was selected by default in Windows.

Let's go to the audio settings of the Discord program. We see that we can select separate devices for recording sound and its output. What does it give us?

We can choose the same sound output device that is used for everything else, or we can choose a separate one. Thus, we can separate several audio streams for output to different devices.

For example, you have good external speakers that you use for sounding a game, and there are speakers built into the monitor that you don't use at all. By configuring audio output devices inside Discord, you can make sure that the voice of your interlocutors is output through the speakers in the monitor, and the sound of the game is output through good external speakers.

To do this, you need to select external speakers as the default device in Windows, the game will see these settings and use it for itself. And in Discord, we will select the speaker output device in the monitor. Now all the voices of the interlocutors will be voiced by the monitor, and the game will have good speakers.

As you understand, this is just an example, you can choose any sound devices as you see fit or expedient.

Similarly, you can select different recording devices if you have multiple microphones. For one application, one microphone will be used, and for another, the second, or vice versa.